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Delivery within the European Union

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Delivery and Payment

Delivery

The shipping costs for worldwide delivery are calculated dynamically during the checkout process. Shipping costs are excluding possible custom costs.

We dispatch our goods via DHL and UPS, the delivery period is approx. 3-5 days.

At this time, the Dräger Fire Fanshop is only available to those living in the European Union (EU). Customers from a non-EU country might become liable to Customs and Excise Duty as well as Value Added Tax (VAT) payments. Customers from a European non-EU country must reach out via email. During working days we will answer to you within 24 hours. Delivery period varies for orders coming from a non-EU country. We apologize for the inconvenience and hope to expand our offerings soon.

Payment

The following payment methods are basically available in our online shop:

PayPal Plus
Within the context of the PayPal Plus payment service, we offer you various payment methods as PayPal services. You will be forwarded to PayPal's online website. You may enter your payment details there and confirm the use of your data by PayPal and the payment instructions to PayPal.

If you have selected the PayPal payment option, in order to pay the invoice amount, you must be registered there or register first and identify yourself with your access data. The payment transaction will be carried out automatically by PayPal directly after confirmation of the payment instructions. You will receive additional information during the ordering process.

If you have selected the credit card payment option, in order to pay the invoice amount, you do not need to be registered with PayPal. The payment transaction will be carried out by your credit card company upon request by PayPal and debited to your card, directly after confirmation of the payment instructions and after your identification as the legal cardholder. You will receive additional information during the ordering process.

If you have selected the direct debit payment option, in order to pay the invoice amount, you do not need to be registered with PayPal. With the confirmation of the payment instructions, you are granting PayPal a direct debit mandate. PayPal will inform you separately about the date of the account debit in an advance notification (pre-notification). With the submission of the direct debit directly after confirmation of the payment instructions, PayPal will request its bank to initiate the payment transaction. The payment transaction is automatically carried out and your account is debited. You will receive additional information during the ordering process.

If you have selected the invoice payment option, in order to pay the invoice amount, you do not need to be registered with PayPal. After a successful address and creditworthiness check and placement of your order, we will assign our claim to PayPal. In this case, you may only pay to PayPal with a debt-discharging effect. For payment processing via PayPal – in addition to our Terms and Conditions – the Terms and Conditions and data protection policy of PayPal shall apply. Additional information and the complete Terms of PayPal for invoice purchase can be found at www.paypal.com.

Customers from outside the European Union (EU) may only pay in advance via bank transfer.